1. Acceptance
By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the site.
If you contact us via email or phone using details shown on the site, these Terms apply to the site use and enquiry stage. Any on-site works, if agreed, may also involve separate written scope notes or confirmations specific to the job.
2. Website purpose
The website is designed to provide practical, operations-style guidance for property owners across Great Britain, including:
- How to describe a roofing problem clearly (e.g., “leak appears after wind-driven rain”).
- What affects timing and cost (e.g., scaffold requirements, access constraints, pitch, and material availability).
- What preparation helps a visit run safely and efficiently.
We aim to be transparent about inclusions/exclusions and real-world constraints. We do not provide emergency services through this website and we do not guarantee availability within any specific timeframe.
3. Information only (not professional advice)
Content on this website is general information. It is not a substitute for professional inspection, engineering input, building control guidance, or project-specific advice.
Practical examples
- Hidden defects: a visible leak stain in a bedroom may originate from a separate entry point near a ridge, valley, chimney flashing, or an adjacent gutter overflow. Online guidance cannot confirm the source.
- Material matching: “replace a few slates” can be straightforward, but matching reclaimed sizes or colours may add time or change the approach.
- Structural concerns: sagging timbers or widespread water ingress may require specialist assessment beyond routine repair guidance.
4. Estimates, inspections, and limitations
Any information provided by email or phone before an inspection is an estimate or indication only, based on the details you provide. Roofing issues often involve variables that cannot be reliably confirmed until safe access is available.
4.1 What an estimate can and cannot include
| Area | Typically can include | Typically cannot confirm without access |
|---|---|---|
| Leak investigation | Likely causes, inspection steps, typical timescales | Exact entry point, hidden substrate condition, extent of internal damage |
| Flat roof patching | Common failure points (edges, outlets), indicative patch sizes | Moisture trapped under layers, adhesive compatibility, deck integrity |
| Gutter works | Cleaning scope, reseal approach, basic alignment checks | Bracket condition behind fascia, concealed cracks, downstream drainage issues |
4.2 Photos and customer-provided information
Photos and videos can help with prioritisation and planning but may not show scale, steepness, fragile surfaces, or safe access routes. We may request additional details such as roof height, property type, known previous repairs, and approximate age of materials.
4.3 Variations after inspection
If new information appears once safe access is available (for example, decayed battens under apparently intact tiles), the proposed scope may need to change. We will explain the reasons and options before proceeding.
5. Access, safety, and weather delays
Roofing work is affected by access and conditions. Safety requirements may prevent work from starting or continuing even if an appointment is scheduled.
Access requirements
- Clear route to the work area (e.g., side passage or rear garden access).
- Permission to place ladders or temporary equipment where required.
- Information about fragile surfaces (conservatories, old skylights, asbestos risks).
Example: If a flat roof is only reachable by stepping onto a conservatory roof, we may need a different access plan or decline the approach for safety reasons.
Weather and scheduling
- High winds can make ladder work unsafe.
- Rain can prevent adhesives/sealants from curing as intended.
- Cold temperatures can affect some materials’ performance.
Example: A planned flashing seal may be rescheduled if persistent rain prevents proper surface drying, even if the leak is urgent—temporary measures may be discussed instead.
You agree to cooperate with reasonable safety requests. If conditions are unsafe or access is not as described, we may need to reschedule or adjust the plan.
6. Prohibited uses
You agree not to use this website:
- To submit false, misleading, or abusive enquiries.
- To attempt to gain unauthorised access to the site, its server, or related systems.
- To scrape, copy, or republish site content at scale without permission.
- To upload or transmit malicious code, or to interfere with site availability.
- To impersonate another person (e.g., contacting us pretending to be the property owner/agent).
7. Disclaimers and liability
The website is provided on an “as is” and “as available” basis. We aim for accuracy, but we do not warrant that information is complete, up to date, or suitable for your specific situation.
7.1 No guarantee of outcomes
Roofing can involve uncertain variables (hidden moisture, multiple water entry points, intermittent weather patterns). We do not guarantee that guidance on this site or preliminary suggestions will resolve a problem without inspection and appropriate works.
7.2 Limitation of liability
To the fullest extent permitted by law, Dinsodorta Roofing will not be liable for losses arising from your use of (or inability to use) the website, including indirect or consequential loss (such as loss of profit, business interruption, or data loss).
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud.
Important safety note
Do not use website content as a basis to attempt hazardous roof access. Roof work can involve fall risks, fragile surfaces, and electrical hazards. If you suspect immediate danger (e.g., structural instability), seek appropriate urgent assistance.
8. Links and third-party materials
This website may reference general standards or common product types. If any external links are present, they are provided for convenience only. We do not control third-party websites and are not responsible for their content or availability.
9. Changes to these Terms
We may update these Terms from time to time to reflect changes in how the website operates or to address legal/operational updates. The “Last updated” date at the top indicates when changes were made. Your continued use of the site after changes are posted means you accept the updated Terms.
10. Governing law (GB / UK)
These Terms are governed by the laws of England and Wales. Where permitted, the courts of England and Wales will have exclusive jurisdiction over disputes arising out of or relating to your use of this website.
If you access the website from outside Great Britain, you are responsible for compliance with local laws where applicable.
11. Contact
If you have questions about these Terms or need clarification on a policy point, contact us:
- Business
- Dinsodorta Roofing
- [email protected]
- Phone
- +44 20 7946 3187
- Address
- 42 Kingsway, London, WC2B 6NH, United Kingdom
- Hours
- Mon–Fri 08:00–18:00; Sat 09:00–14:00; Sun Closed
Send a message (mailto)
Use the form below to create an email in your mail app. We recommend including your postcode and a short description of access (rear garden, flat roof, chimney, etc.) to reduce back-and-forth.