Contact
Use the form below to prepare a structured enquiry. It opens your email app with a pre-filled subject: Inquiry from dinsodorta.sbs.
Send an enquiry (mailto)
Note: your message is sent via your email client (no account is created). For privacy details see Privacy.
Complaints and requests
If something hasn’t gone as expected, we want a clear record so we can respond quickly and fairly. Please email [email protected] with the subject Inquiry from dinsodorta.sbs and include:
- Your contact details and the service address (including postcode).
- Dates: when the issue occurred and when you contacted us.
- What you expected vs. what happened (be specific: access, timing, scope, materials, safety/clean-up).
- Evidence: photos and any relevant notes (e.g., rain conditions, leak location).
- Outcome you’re requesting (clarification, revisit, scope check, written explanation).
Response times
- Initial acknowledgement: typically within 2 business days.
- Substantive response: typically within 5–10 business days depending on evidence and scheduling.
- If we need a site revisit to verify, we’ll propose time windows and confirm scope in writing.